If you need to reset your password, you will be asked to provide your account email address and Security Question and Answer. Can't remember your Security Question and Answer? You'll be asked to provide your zip code and phone number or the last six digits and zip code linked to the account.

No, you will have to reset your password at https://owners.genesis.com/us/en/index.html.

Check your account email address. The password reset link will be sent there, but if you don't see it, be sure to check your spam/junk folder.

Yes, but you can only receive the verification code via your email.

Please visit https://owners.genesis.com/us/en/index.html and select "FORGOT PASSWORD." You'll then be asked to enter your email address and answer the security question. Forgot your security answer? Click “Receive Verification Code” and follow the prompts. If you answered the security questions correctly, complete the rest of the steps to update your password.

Log into https://owners.genesis.com/us/en/index.html. Then click on the menu in the upper righthand corner and go to "My Account." Find "My Profile" and then click on "Edit" for each item that you need to update.

You can try three times, but if unsuccessful after three tries, you will be locked out for 10 minutes.

Currently, according to the Genesis page, the All Access Subscription (as offered in the free trial) costs $20.99 per month. Other available subscriptions range from $8.00 to $21.99 per month. To learn more, visit SiriusXM.com.

SiriusXM can add your current subscription to your newly acquired Genesis and can apply unused credits from your trial period to your new subscription. CLICK HERE for more information about this from SiriusXM.

You'll have access to so much more when you listen on the app or online. This includes access to channels that are only available online, over 100 ad-free Xtra channels and SiriusXM® video. And you can create your own ad-free Personalized Stations Powered by Pandora. Have an All Access trial? Set up your username and password at SirusXM.com to listen online or on the app.

Yes. Listen to SiriusXM® on your phone, online or at home on connected devices with the All Access trial. Connected devices include Amazon Alexa, Apple TV, smart TVs, Sonos wireless speaker system, Sony PlayStation, Roku and more.

The best way to find out is to check out our service and parts specials page. You can always give us a call as well.

Listed below are important basic Bluetooth commands. Please note that this is only a basic outline of instructions. For more detailed directions, refer to your Owner’s Manual, Navigation User’s Manual, or Driver Information System (DIS) User’s Manual.

• Pair your phone to the Bluetooth System: Since every phone has a different set of pairing instructions, CLICK HERE to get step by step directions specific to your phone
• Make a call: Below is a basic outline of how to make calls:
• Press the talk button located on the steering wheel.
• Listen for a noise and radio display that indicates the Bluetooth is listening.
• If you wish to call a contact saved in your phone, say “Call (name).” Make sure you say the name exactly how it is stored in your phone. If you have more than one number saved for that contact, the Bluetooth will ask “home,” “office,” “mobile,” etc. State your selection.
• If you wish to call a number, say “Call number.” After the Bluetooth asks for the number, say the phone number. The Bluetooth will then reply with the phone number to ensure it is correct. Say “Dial” to call that number.
• Receive a call: When you receive a call, you will hear a ring tone through the audio system. The message “INCOMING” and the caller ID will appear on the screen (depending on the model). To answer, press the SEND button located on the steering wheel.
• End a call: When you have finished a phone call, end the call by pressing the END button located on the steering wheel.

Connected Care is a suite of safety and car care features providing Genesis owners with services such as Automatic Collision Notification, SOS Emergency Assistance, Enhanced Roadside Assistance, Monthly Vehicle Reports and Maintenance Alerts.

The number to call is 844-340-9742.

You'll find instructions under “Phone Pairing” in your Genesis Quick Start Guide.

Please call 844-340-9741 or email customercare@genesismotorsusa.com.

Please call 844-340-9741 or email customercare@genesismotorsusa.com.