Dealership FAQs | Cumming GA
Frequently Asked Questions at Genesis of Cumming in Cumming, GA
Are you shopping for a new Genesis or a quality pre-owned vehicle, or do you need service or a part replacement for your current model? Either way, you've come to the right place. Genesis of Cumming has served the Cumming, Alpharetta, Johns Creek and Atlanta communities for years. We’re proud to provide quality automotive assistance, whether that's outfitting our customers with gorgeous new models or repairing the ones they already own. We're eager to help you with whatever you may need today, including answering any questions you may have about our dealership. Below you'll find a list of frequently asked questions the team at Genesis of Cumming receives quite often. Don't see your question listed? Give us a call or stop by today.
Sales FAQs
What are some of the benefits of buying a new Genesis?
Purchasing any luxury model has its perks, but owning a new Genesis is a step even farther. Not only will it have a clean history and flawless driving record, but it will be stocked with the latest technology and safety updates. Drive with even greater peace of mind with the generous new car warranty, and enjoy the rich leathers, comfortable seating, convenient features and more in your brand-new Genesis.
What are some of the benefits of buying a used car?
If you're searching for a model with exceptional quality but a smaller price tag, look no further than our selection of pre-owned vehicles. Our inventory has many options available, including a variety of makes, models, body styles and model years. Every pre-owned model that's listed online or available in store has been thoroughly inspected by our certified technicians before receiving our stamp of approval, so you can trust that it'll be a great car for a long time after purchase.
What are the benefits of driving a hybrid or all-electric vehicle?
There are many benefits of driving an electrified model. We love our all-electric Genesis models because they give our customers the perks of never stopping at another gas station again or paying for engine maintenance, oil changes or engine air filter replacements. Sleek, efficient and sustainable, all-electric vehicles are the way of the future. Hybrid and plug-in hybrid models are a great alternative to gas, too, especially since most electrified vehicles qualify for state and federal tax incentives. Check it out for yourself by visiting the Alternative Fuels Data Center's website and selecting your state.
Finance FAQs
What is your financing process like?
Hate filling out paperwork and spending hours negotiating terms? We do, too. The finance experts at Genesis of Cumming want to make your experience with us as seamless as possible. That's why our finance application is posted online, so that you can apply for pre-approval from the comfort of your own home. You can also receive an online quote for your current vehicle if you choose to trade or sell it to us. Ready to get started? View our inventories, start your finance application and value your trade today.
What if my credit score isn't great?
That's okay. The team at Genesis of Cumming has helped hundreds of customers achieve their vehicle ownership goals, so we're confident we can help you, too. We're proud to offer reasonable, competitive terms on our vehicles, even to customers with less-than-ideal credit scores. In fact, we personalize and tailor payments to match your budget and lifestyle. Ready to get started? Apply for pre-approval online.
How do I know that I’m getting a good deal?
If you have a little extra time as you shop for your new vehicle upgrade, browse the vehicle values listed on the Kelley Blue Book® and Edmunds websites. These third-party organizations can serve as an unbiased way to compare our prices and the ranges they give for vehicles' worth. How else does Genesis of Cumming help you walk out of the door confident in your purchase? We offer monthly new Genesis and pre-owned vehicle specials, so the price you see online may be even lower with a qualifying offer. Plus, we accept trades, so whatever we offer for your current ride can be placed toward your new purchase or lease.
Service & Parts FAQs
Why should I bring my car to a dealership for service?
When you drive a model with the prestige and sophistication of a Genesis, you wouldn't want just any mechanic fumbling around. You want the specialized team of technicians here at Genesis of Cumming to complete your vehicle repairs. From simple oil changes to more extensive maintenance, our technicians have seen it all. Our accurate diagnostic equipment and our knowledge and training of the Genesis brand give our customers the peace of mind that a local repair shop just can't equal. Plus, we're the only ones who can honor your vehicle's warranty, and we only use genuine OEM parts for replacements. Schedule your next service appointment online today.
How often should I have my vehicle’s oil changed?
We recommend having your vehicle's oil changed every 7,500 to 10,000 miles or according to the recommended maintenance schedule outlined in your owner's manual. That number used to be much lower — around every 5,000 miles or so — but because of the innovations in engine performance, most models won't need an oil change that often.
When should I replace my car's tires?
Sometimes you can just look at your vehicle's tires and tell that the tread has worn down significantly, but if you're unsure, we have a simple test you can complete at home. If you have a penny around, place it in the grooves of one of your tires with Lincoln's head facing down. See the top of Lincoln's head? Schedule an appointment with our team for a tire replacement — we can help you find the best set of tires for your model today.
If you have any other questions, don't hesitate to give us a call, contact us online or stop by Hyundai of Cumming at 750 Peachtree Pkwy, Cumming, GA 30041 to speak to a member of our team in person. We look forward to serving our customers from Alpharetta, Johns Creek and Lake Lanier.